FAQs

We’re here to help! Below are some common questions about orders, shipping, refunds, and more.

Frequently Asked Questions (FAQ)

Have questions? We've got answers! At Fridge Centre, we aim to make your shopping experience seamless and transparent. This section covers common queries about our shipping, returns, refunds, payment options, and more. If your question isn’t listed below, feel free to contact our support team — we’re always happy to help.

PAYMENT INFORMATION

We offer multiple secure and convenient payment methods to make your shopping experience smooth and worry-free. You can choose from Cash on Delivery, Bank Transfers, or pay online using Credit/Debit Cards. All transactions are encrypted and processed through secure gateways to ensure your personal and financial data remains protected. If you need assistance with payment or have questions about your order, our support team is ready to help.

Refund

A: Yes, refunds are available if the product is unused, in original packaging, and returned within 7 days.

A: Refunds are typically processed within 5–7 business days after product inspection.

A: Shipping charges are non-refundable unless the return is due to a damaged or incorrect item.

Delivery
A: Delivery charges vary by location and will be confirmed by our representative upon order confirmation.
A: Standard delivery time is 2–5 business days. Remote areas may take longer.
A: Yes, we deliver nationwide.
Shipping & Returns
A: Yes, damaged or incorrect products can be returned within 7 days of delivery.
A: The product must be unused, with original packaging and all accessories included.
A: If the return is due to a damaged or incorrect item, we’ll cover the return shipping. Otherwise, the customer is responsible.
Payment
A: We accept Cash on Delivery, Bank Transfer, and most Debit/Credit Cards.
A: Yes, all online transactions are encrypted and secure.
A: Currently, we do not offer installment plans directly, but you can check with your bank for EMI options.
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